BPO SERVICES

Commercial Assistant

Assist AMs in various administrative aspects

Management of price lists

Customer provisioning: reply requests, verify IP and VAT, work with database, verify and track payments

Other ad-hoc queries

Test and Routing Assistant

• Test and routing validation and implementation
• Barring requests implementation
• Routing exceptions
• Product routing

Operations Department Assistant

• Pricelist upload
• Trouble ticket validation
• Database clean up
• Document flow validation
• Billing system clean up

Procurement Assistant

• Close collaboration with Procurement, Suppliers, and internal customers
• Purchase orders processing
• RFQ creation
• Documenting of the contractor's processes from A to Z
• Monthly financial reporting