Incident management

Problem management

Change management

Request management

Service level management

Performance analytics

Configuration management

Interactive Reporting Dashboards

Service now Integrations

KNSoft IT consulting division provides assistance to the Clients for their changing IT Environments to improve their Effectiveness and efficiency by adopting advanced technologies and Methodologies.

We are here to develop technology solutions for businesses, taking into account business strategies that work wonders. Focusing on unique requirements of our clients, we determine technology capabilities that might support goal-achieving workflow of our clients.

We have 24/7 Shared Support Center and Cloud Service Desk solutions, we offer a comprehensive service portfolio to help our customers.

KNSoft will bring together a professional team of experts in Ecommerce and Web Development to develop an Ecommerce website that will grab the growing market. Create a presence for your business on internet with software applications to support online transactions, Advertising, Product procurement and order management.

We can modernize your existing SAP application infrastructure, build SAP-based solutions from scratch or seamlessly integrate applications with your current enterprise systems and SAP products.

KNSoft want to reach optimal efficiency in the organization of your your system projects? is a complete end-to-end suite developed and delivered by us, or there is a need to further develop the capabilities for your systems, our team of experience locally-based system analysts and developers will be able to meet your various needs ranging from Enterprise Software, Consumer Facing Web Applications to Mobile Applications.

We follow the UX/UI best practices, heuristics, and agreed metrics. We have the below services in UX/UI

Our clients can rely on us for a wide gamut of software testing services….

Functional Testing

Technical Testing

Performance Testing

Test Automation

Security Testing

Agile Testing

User Acceptance Testing

System Integration Testing

Cloud-based Testing

Bug Hunt

Test Health Check

Test Process Improvement etc.

Information System Security

Windows and Unix Security

Web Application Security

Network security

Wireless Security

Critical Asset Security

Staff Security

Infrastructure Security

Cyber Security Solutions

Network Firewalls

Intrusion Prevention Systems

Internet Traffic Protection Systems

Antivirus Enterprise Systems

Security Event Monitoring Systems

Identity & Access Management Systems

Protected Remote Access

Benefits of Robotic Process Automation

Time-Efficiency

Swift Adoption

Enhanced Quality

Added Value

Fully-Fledged Fraud Prevention

International data roaming Service

SMS/MMS traffic Service

SS7 Network Service

Voice switching VoIP and TDM

Assess
The assessment offering entails meeting with you and discovering the scope of the engagement, inventorying the components of the existing solution (as needed), creating an architectural blueprint of the desired state (cloud solution), providing a financial analysis of the project and infrastructure costs, facilitating stakeholder buy-in, and the creation of a tactical implementation plan.
Migrate
Migration encompasses the execution of the tactical implementation plan that was output from the assessment offering. This includes the build-out of the infrastructure in the cloud, development of software, testing, and deployment of software based on SDLC best practices.
Automate
Automation fully controls the deployment of infrastructure (IaC) as well as the creation of CI/CD for software and configuration artifacts. Leveraging the power of Azure DevOps, we are able to provide fully automated and governed infrastructure and software releases.
Secure and Monitor
Avoid costly business disruptions, meet compliance requirements, and secure your cloud data and resources against ransomware and human error. We architect your application to have automated backups and failover. As part of that effort, your application health and uptime is monitored, and logs are collected from multiple sources.
We use Azure Backup, Azure Monitor, Log Analytics, and Application Insights to secure and monitor your application workloads and data.
Optimize
Cloud offerings are continuously improving, but keeping up on industry changes is a natural part of what we do. Let us help you choose services that have a bright future, and avoid design choices that lock you into questionable architectures.
Regarding cost optimizations, we integrate with Azure's best monitoring solutions, including Azure Cost Management, to give you insight on your cloud spend. We help you trim and control cloud costs as cloud offering improve over time.
Support
Moving to the cloud is a long term commitment. We help you acquire the training and resources for long term maintenance of your applications and workloads in the cloud.

We work on business models our clients want us to. We have unparalleled expertise at developing web solutions any technology platform our clients want us to. Our adroitly talented web app developers have clear-cut understanding of various framework or technologies such as PHP Framework, Zend PHP Framework, Symfony, Phalcon, CodeIgniter, .NET Framework, Ruby on Rails, Django etc.

BPO SERVICES

Commercial Assistant

Assist AMs in various administrative aspects

Management of price lists

Customer provisioning: reply requests, verify IP and VAT, work with database, verify and track payments

Other ad-hoc queries

Test and Routing Assistant

• Test and routing validation and implementation
• Barring requests implementation
• Routing exceptions
• Product routing

Operations Department Assistant

• Pricelist upload
• Trouble ticket validation
• Database clean up
• Document flow validation
• Billing system clean up

Procurement Assistant

• Close collaboration with Procurement, Suppliers, and internal customers
• Purchase orders processing
• RFQ creation
• Documenting of the contractor's processes from A to Z
• Monthly financial reporting